Terms & Conditions

Welcome to Oushakaura. By accessing our website and placing an order, you agree to the following Terms & Conditions.

Handmade Products

All Oushakaura rugs are handcrafted by skilled artisans in India. Due to the handmade nature of our products, slight variations in color, texture, size, and pattern may occur. These variations are part of the uniqueness and character of handmade craftsmanship.

Custom Orders

Custom-sized and custom-colored rugs are made specifically according to customer requirements. Once production has started, custom orders cannot be canceled, returned, or exchanged except in cases of damage or manufacturing defects.

Product Information

We make every effort to display product colors and details accurately. However, actual colors may vary slightly due to screen settings, lighting conditions, and photography.

Order Acceptance

All orders are subject to review and acceptance. Oushakaura reserves the right to cancel or refuse any order if necessary, including cases involving pricing errors, product availability issues, or suspected fraudulent activity.

Shipping & Delivery

Delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Tracking information will be provided once your order has been dispatched.

Returns & Refunds

Returns, refunds, and exchanges are governed by our Refund Policy and Return Policy. Please review those pages before placing an order.

Intellectual Property

All website content, including text, images, logos, product designs, and branding, is the property of Oushakaura and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Oushakaura shall not be held responsible for indirect, incidental, or consequential damages arising from the use of our products, website, or services.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any updates.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Email: oushakaura@gmail.com